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Live Chat Hours:
We strive to answer all emails the same day.
YOU DON'T GET THROUGH ON THE PHONE
If you don't receive an answer at this number, we are likely just on the phone with other customers. We don't have call waiting, unfortunately. It is also possible that are our phones may be down - this happens sometimes in Puerto Vallarta. You can either try back a little bit later, or drop us an e-mail instead, and we'll get back to you as soon as possible.